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US Post Office turns to AI for speed

By Rosie Murray-West

The world’s largest postal system says NVIDIA AI system will improve package data-processing 10 fold

The United States Postal Service, which is the largest in the world, is adopting Artificial Intelligence to get the mail delivered faster. The service is buying end-to-end technology from AI expert NVIDIA, and will use it to process packages.

Anthony Robbins, vice president of the Federal Sector Business at NVIDIA, said that “Benjamin Franklin would be proud” of the new technology, which will be fully operational by next spring. Franklin was the US’s first Postmaster General, beginning his career as Postmaster in Philadelphia in 1737, and he is now featured on the 100 dollar bill.

“The US Postal Service’s adoption of AI demonstrates how this powerful technology can improve an excellent service that we rely on every day,” Robbins said. “AI is transforming multiple industries, enabling processes, accuracy and efficiency not possible before.”

The US Postal Service operates the world’s highest volume logistics operation, delivering some 146 billion pieces of mail annually, including more than six billion packages. The new AI system involves using deep learning software to train multiple algorithms, which will then be used at 200 facilities throughout the US.

NVIDIA says that the new AI system will process package data 10 times faster and with higher accuracy.

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