All communications with our support team are encrypted using industry standard HTTPS over public networks, meaning the traffic between you and our platform is secure.
Yes, according to the existing regulation we are obliged to be auditied by one of the Big four companies at least once a year.
2FA is turned on by default during the registration process. However, you can switch it off in your account settings at your own risk. We encourage you to have 2FA enabled to increase the security of your account.
We have taken extreme care to ensure that all of our clients' data remains safe and secure. ✓ Currency.com's staff are highly vetted, and every decision concerning even remotely sensitive data passes through strict approval protocol. ✓ Currency.com stores user data in servers that are protected by military-grade physical security measures. ✓ Currency.com encrypts client data wherever possible – replicated in real-time and backed up on a daily basis. ✓ Currency.com uses PGP/GPG for email verification, a discrete system for secure document upload and the highest level of global encryption that prevents tampering with any aspect of the client information and holdings. To the best of publicy available information, there is no known method which would allow an individual or group to break PGP encryption through cryptographic or computational means. ✓ Currency.com is subject to the strictest scrutiny from the world's first jurisdiction with overall legal regulation of businesses based on blockchain technology.
Currency.com will always maintain full reserves, meaning a bank run will never occur. Your funds are stored in a bank account entirely separate from our operations account and cannot be borrowed or lent – even for margin trading – to fund operations on our platform.